Terms and conditions of use

Fabric

Fabrics are sold by the meter, our minimum cut is ½ meter?unless otherwise indicated.  We strive to provide the best products at reasonable prices and want you to have materials that will fulfill your quilting needs.

 

Colour Fidelity

Due to the nature of internet delivery, we cannot warrant the accuracy or suitability of any colors in this or any other website.  If you require a sample before ordering, please contact us to make arrangements.

 

Terms and Conditions

All complaints will be dealt with quickly and fairly.  Website orders will be dispatched within 5 working days when the goods are in stock.  If the goods are not available within the 5 days, you will be advised immediately by mail or email, when you can expect delivery.  Waitomo Sew Worms reserves the right to cancel any orders at any time before dispatch with a full refund of any funds paid in advance. 

 

Permission is given for the downloading and temporary storage of one or more of these pages for the purposes of viewing on a personal computer or monitor. 

 

Returns Policy

Any returns must be made within 14 days of the date of purchase with a receipt.  Please call Waitomo Sew Worms before returning any items so that we will know to expect it.  All returns should be in the original condition and original packaging.  Cut yardage and copyrighted materials (books and patterns) cannot be returned.  Customer’s pay for return shipping.  Your credit card will be credited for the returned item only.  In the unlikely event of packing errors or damaged merchandise, please call Waitomo Sew Worms immediately and we will work out the details on a case by case basis.

 

Cancellations

There are no refunds for cancellations of special events less than two weeks prior to,  including retreats, national and international instructors.  Some events may have an earlier “no refunds after” date, please review this information before signing up for any event.

 

Privacy Policy

We value your privacy.  Waitomo Sew Worms will keep all customers information confidential and we will not share or sell any information with outside parties under any circumstances.

 

Changes to our Policies

If we decide to change our privacy policy, we will post those changes on this page.  Policy changes will apply only to information collected after the date of the change.